Refunds & Cancellations
Last updated: 30 October 2026
This policy applies to purchases of paid DealSense-NoteSphere editing access.
30-day editing access
One-time payment. No automatic renewal.
1. Failed or pending payments
If payment fails or remains pending, editing access is not activated until payment is confirmed. If your bank debits the amount but the order is not confirmed, contact us with the payment reference. We will investigate and arrange an appropriate resolution, including a refund where applicable, if payment was captured but service was not activated.
2. Duplicate payments
Verified duplicate captured payments for the same intended purchase are eligible for a refund. Contact us with both payment/order references.
3. Activation problems
If payment succeeds but editing access is not activated, contact us. We will verify the transaction and try to activate the access. If the issue cannot reasonably be resolved, we will review the case for an appropriate refund.
4. Other refund requests
Because editing access is a time-limited digital service, payment and activation do not automatically create an unconditional refund for unused time or change of mind. We review requests individually, considering the circumstances, service availability, service failures and applicable consumer law. Nothing in this policy limits rights that cannot legally be waived.
5. Cancellations and renewals
The ₹200 purchase is a one-time payment for 30 days. There is no automatic renewal to cancel. You may choose not to make another payment when the access period ends.
6. How to request a refund
Email deal.sense.now@gmail.com with subject “DealSense-NoteSphere payment/refund request”. Include your registered email, Cashfree order/payment reference, payment date and explanation. Do not send card details, CVV, UPI PIN or passwords.
7. Review and processing
We may request information reasonably needed to verify the transaction. Approved refunds are generally initiated to the original payment method. The time for credit depends on the payment provider, bank and payment method; we will share available status or reference details.
8. Contact
Payment support: deal.sense.now@gmail.com.